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Napoleon Hill has long observed the experience of his 5,000 salesmen, which has greatly benefited his understanding of sales and found an important way to cultivate customer trust:
1. Get used to providing more and better services without paying.
2. Only trades that are equal and mutually beneficial to both parties.
3. If you are not sure, no matter how much temporary benefits you can get.
4. From the heart to provide better services to others.
5. Develop a good attitude towards people's health; like each other more than their money.
6. Work hard and communicate your work philosophy while selling; behavior is better than words.
7. Benefited by people, no matter how big or small, they must be rewarded.
8. Do not ask others at will.
9. Do not argue with people about unnecessary trivial matters.
10. Bring warmth to others anytime, anywhere, and be a happy person!
11. Providing after-sales service for the things you sell, that is the better guarantee for the salesman to maintain the patrons.
12. Remember, if you succeed, someone helps you succeed!
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